Privacy Policy
ArchAstro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services (the "Service").
We value your trust and operate with a privacy-first mindset, collecting only the data necessary to provide and improve our AI assistance and workflow tools.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products, participate in activities on the Service, or otherwise when you contact us. This may include:
- Name and contact data (email address, phone number).
- Credentials (passwords, hints, and similar security information).
- Payment data (if you make purchases).
- Data from integrations you authorize (e.g. Gmail, Outlook, Slack).
Usage and Technical Data
We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity (like your name or contact information) but may include:
- Device and connection information (IP address, browser type, operating system).
- Log and usage data (date/time stamps, pages visited, features used).
- Error reports and performance data.
User Content
When you use our AI assistance features, we process the text, files, and other content you submit ("User Content") to provide the requested services.
2. How We Use Your Information
We use personal information collected via our Service for a variety of business purposes described below:
- To provide and maintain the Service: Managing your account and providing the features you request.
- To personalize your experience: We keep your data private for your exclusive use. We use it to make the Service increasingly more personalized and effective for you, but we do not share your data with anyone else.
- To communicate with you: Sending you administrative information, product updates, and responding to your inquiries.
- To ensure security: Monitoring for and preventing fraud, abuse, and security incidents.
3. Data Retention
We only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy.
- Free Users: User Content and conversation history for free users is not retained after the trial ends, unless you opt in to a paid plan for persistent storage.
- Paid Users: We retain your data as long as your account is active to provide you with a persistent, personalized experience.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services for us (e.g., cloud hosting, payment processing) and are bound by confidentiality agreements.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us at support@archastro.ai.
7. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
8. Contact Us
If you have questions or comments about this policy, you may email us at support@archastro.ai.